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about us

We are Pradipta and Jake

co-founders of Process and Things, practicing executives, and lifelong learners.

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Our Background

We graduated together with our Masters in Healthcare Administration from the University of Minnesota, wide-eyed and excited to contribute our fresh energy to the field of healthcare. 

 

We have each spent almost 20 years as practicing leaders.  We have navigated diverse settings - large integrated health delivery systems, academic medical centers, and community hospitals.  We have gained innumerable experiences - hospital operations, ambulatory operations, provider practice management, accountable care organizations, service line leadership, strategy, IT project management, Lean, Baldrige, change management, and so much more.
 

Our Motivation

Truly transforming the system requires practical knowledge, fresh ideas, and greater collaboration.  Having had the benefit of great mentors in our careers, we believe it is our responsibility to contribute meaningful change to our healthcare systems and invest in the success of future leaders. 

WHAT PEOPLE SAY

"Pradipta is an accomplished transformational leader!  She effectively leads her teams to achieve excellent results.  She provides guidance and support for up and coming leaders and facilitates their growth.  Healthcare is a tough business right now and we need strong, talented leaders like Pradipta to pave the way to our future."

— Hospital President

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